Share only agreed information

Describe the proposed work in plain language and share only the arrangements already agreed. A neighbour normally needs to understand the general activity and who to contact, not receive private drawings or personal details. Distinguish a proposed work period from a confirmed site arrangement, and avoid promising no disruption.

Name a contact and a question route

Agree who receives questions and how a change will be communicated. Keep a private log of the date, subject and follow-up needed. Share only necessary contact information with the relevant people. The log should help route questions rather than create a public record of complaints or personal circumstances.

Keep access requests separate

A notice about work is not an access agreement. If the proposed route or protection involves neighbouring property, flag it as a separate permission question for the responsible parties. Do not suggest that a conversation, lack of response or nearby work authorises entry. Keep building requirements and applicable work restrictions in their own checked records.

Use a short notice and update log

A short notice can state the property involved, the general proposed scope, the contact route and how updates will be provided. Leave unconfirmed dates labelled proposed. Use the limited-access guide for route questions and the existing noise guidance for the separate rules conversation.

Notice and update log

Copy these headings into your own working document and complete the rows for your property. The prompts are not findings or approval of work.

Working prompts to complete for your property
Message itemContent to confirmFollow-up record
General proposed workFill inOnly agreed information
Contact routeFill in privatelyResponsible point of contact
Change or access questionFill inSeparate permission / response required

Keep your completed record private. Bring the relevant scope questions into the optional project planner or discuss them directly with Clearpath.

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