Separate two different questions
A utility disconnection record addresses a service being made safe; a locate identifies buried infrastructure relevant to digging. One does not replace the other. If removal includes foundations, posts or other ground disturbance, identify that extent before requesting locates. Do not infer the position of a buried line from a visible meter or a neighbour's plan.
Use the current locate process
Ontario One Call's homeowner page now redirects to Ontario Dig Authority. Its guidance says the excavator should submit the request and wait for all notified infrastructure owners' responses before digging. Confirm who is handling that request and that the described work area matches the proposed ground disturbance. A request number alone is not the complete response package.
Ask about privately owned lines
The public process does not include all owner-installed infrastructure. Ontario Dig Authority gives examples such as electrical feeds to detached buildings and gas lines to pool heaters. Arrange the applicable private locate where private infrastructure may be present. Record known installations and gaps in the property history for the responsible locator; do not try to trace or expose them yourself.
Keep the package aligned with the work
The excavator must review and follow the locate instructions. Ask how changed work limits and lost markings will be handled before the scope expands. Keep utility disconnection records beside, rather than in place of, the locate package. The outbuilding scope sheet helps state whether the slab and foundations are included.
Questions to settle before the next step
Use this decision table with the people responsible for your property. Record the actual answers in your private project file.
| Decision | Question or evidence | Next action |
|---|---|---|
| Ground disturbance | Which foundations or posts are included? | Match the request area |
| Public responses | Have all notified owners responded? | Responsible excavator checks package |
| Private infrastructure | Any owner-installed lines? | Arrange applicable private locate |
Keep your completed record private. Bring the relevant scope questions into the optional project planner or discuss them directly with Clearpath.
Official information
Check the applicable requirements for your property and proposed work with the responsible authority or qualified professional.
Source references reviewed October 8, 2026.